Customer Retention Beyond Holiday Shopping

As a business owner and co founder of Aeon I spend a lot of time studying people in many different situations.   From a doctor with his staff, to a small shop owner having a conversation with his son or daughter.  I study consumers / clients as well as the business owners who serve them.  I […]

Business Sales 101: How to Start a Conversation

Not a day goes by when I am not asked for tips on growing a small business from business owners in my community.  I visit many types of businesses and have never once discriminated based on ethnicity, condition or appearance of the business, or the language barrier.  The reason is:  You can NEVER judge a […]

How Important is Quality Control?

Arguably one of the most neglected areas of business is the area of ‘Quality Control’. Consultants at Aeon Internet Marketing report that too many business owners do a lot of assuming in this area. Based on experience, neglect of quality can create almost irreversible long term damage. Remember that in any business, relationship building is […]