Hiring a Good Receptionist

In the 15+ years I’ve worked as a small business consultant I’ve seen many a business/ practice shoot themselves in the foot because of poor, non-existent, or untrained personnel at the front desk/ reception area.  This area seems to be neglected more than most.  I’m not sure why, though I suspect that most business owners […]

Staff Performance

Over the years I have had the opportunity to be involved in the process of staffing various businesses throughout the country.  From dental practices to beverage supply manufacturers I have covered a vast territory and have had great success with helping various business / practice owners from Portland, ME. to Portland, OR.  I have been […]